Refund Policy


You can request a refund of your Galileo purchase for up to 30 days from the date of purchase, so long as you have not activated any instances with your product key.

While refunds of online software purchases are not common, we felt it important to build in a mechanism for accidental purchases and buyer’s remorse. This also protects buyers who purchase Galileo and are unable to run it.

We want you to be happy with your purchase of Galileo.

You can request a refund by filing a ticket in our support system. Please make sure to include your PayPal Transaction ID, your Product Key in the ticket.

Last updated on 2018-04-23.

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